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General Product Questions
What makes these notebooks unique?
What makes these notebooks unique?
These notebooks combine traditional writing with modern technology. Anything you write instantly syncs to your phone via Bluetooth, making it easy to keep all your notes organized and accessible.
Do I need to use a specific pen to sync my notes?
Do I need to use a specific pen to sync my notes?
Yes, the synchronization works exclusively with the pen included in the set. Other pens can be used for writing, but they won’t sync with the app.
Is the notebook compatible with all types of devices?
Is the notebook compatible with all types of devices?
Yes, the notebook syncs with both iOS and Android devices, including older models, via Bluetooth. Almost any phone will work.
Can I use the notebook offline?
Can I use the notebook offline?
Yes, you can use the notebook offline. The app only requires Bluetooth to sync your notes, and Wi-Fi is not needed.
Purchasing and Shipping
How can I purchase the notebook?
How can I purchase the notebook?
You can easily purchase the notebook directly from our website. Just choose your set, add it to your cart, and proceed to checkout.
How long does it take to receive my order?
How long does it take to receive my order?
Shipping takes 8-14 days, depending on your location. Order processing typically takes 1-3 days, and delivery is free worldwide.
Do you offer international shipping?
Do you offer international shipping?
Yes, we ship to all countries worldwide, with free shipping to any location.
What payment methods do you accept?
What payment methods do you accept?
We accept all major credit and debit cards (Visa, MasterCard, American Express, UnionPay, etc.), PayPal, Google Pay, and Apple Pay. Cryptocurrency is not accepted.
Technical Questions
How do I sync the notebook with my phone?
How do I sync the notebook with my phone?
Simply download the app, register, open the notebook and pen, place your phone nearby, and press the “sync pen with the app” button. Bluetooth will automatically detect the pen and notebook.
Do I need an internet connection to use the notebook?
Do I need an internet connection to use the notebook?
No, an internet connection is not required. Synchronization works via Bluetooth, so Wi-Fi is not necessary.
Can I use this notebook with any smartphone?
Can I use this notebook with any smartphone?
Yes, the notebook is compatible with both iOS and Android devices, including older models, as long as they support Bluetooth.
What happens if my device doesn’t detect the notebook or pen?
What happens if my device doesn’t detect the notebook or pen?
Make sure Bluetooth is enabled and that your phone is close to the notebook and pen. If the issue persists, try restarting the app or your phone, and the devices should connect.
Quality and Materials
What kind of paper is used in the notebooks?
What kind of paper is used in the notebooks?
We use premium-quality, tear-resistant paper that’s designed to handle various writing instruments. It’s perfect for everyday use and long-lasting.
Can I use markers or fountain pens in these notebooks?
Can I use markers or fountain pens in these notebooks?
Yes, you can use any writing instrument. However, keep in mind that only the included pen will sync your notes with the app.
What makes the paper so special?
What makes the paper so special?
Our paper is specially selected for durability and smoothness, ensuring a premium writing experience. It’s strong enough to resist tearing, even with frequent use.
Is the notebook durable enough for daily use?
Is the notebook durable enough for daily use?
Absolutely! The materials are designed for everyday use, and the high-quality paper and sturdy cover ensure long-lasting performance.
Warranty and Returns
What is your return policy?
What is your return policy?
We offer a 30-day satisfaction guarantee. If you’re not happy with your purchase, you can return the product for a full refund. For more details, please visit our “Refund Policy” page.
Can I exchange my notebook if I’m not satisfied with it?
Can I exchange my notebook if I’m not satisfied with it?
Yes, we accept returns within 30 days. If you’re not satisfied with your purchase, you can exchange it or receive a refund.
Is there a warranty on the notebooks?
Is there a warranty on the notebooks?
Yes, we provide a 30-day guarantee on all our products. If there’s any issue with your notebook, feel free to return it for a full refund.
How do I initiate a return?
How do I initiate a return?
You can initiate a return by contacting us via the “Contact Us” form on our website. Our team will assist you with the process and provide the necessary instructions.
Innovations and Features
What’s the benefit of using a notebook that syncs with my phone?
What’s the benefit of using a notebook that syncs with my phone?
It helps you stay organized by automatically storing your handwritten notes digitally. You can access, edit, and share your notes anytime, without the hassle of scanning or typing them out.
How does the notebook help with my productivity?
How does the notebook help with my productivity?
The notebook streamlines your note-taking process, eliminating the need to re-enter or scan handwritten notes. It syncs instantly, saving time and making your notes more accessible.
What makes these notebooks stand out from others on the market?
What makes these notebooks stand out from others on the market?
Our notebooks combine the tactile pleasure of writing by hand with the efficiency of digital organization. With premium materials and seamless Bluetooth syncing, they provide an unmatched user experience.
Are there any special features in the pen?
Are there any special features in the pen?
The pen is designed to work exclusively with the notebook for synchronization. It features high precision to capture your handwriting and transfer it to your phone with ease.
Support and Service
How can I get support if I have issues with the notebook or app?
How can I get support if I have issues with the notebook or app?
You can contact our support team through the “Contact Us” form on our website. We’ll respond to your inquiry within 48 hours.
What should I do if the app doesn’t recognize the pen?
What should I do if the app doesn’t recognize the pen?
Make sure Bluetooth is enabled on your phone and that it’s within range of the pen and notebook. If the problem persists, try restarting your phone and app.
Is there a user manual for the notebook and pen?
Is there a user manual for the notebook and pen?
Yes, each set includes a comprehensive manual that covers setup, synchronization, and all functions of the notebook and smart pen.
How can I update the app?
How can I update the app?
The app updates automatically through the App Store (iOS) or Google Play (Android). Make sure your phone is connected to the internet for the latest updates.